Our Guarantees
100% Satisfaction Guarantees
Plumber Quality Guarantee
Our plumbers are trained professionals in every way. A uniformed, trained professional will arrive at your home or business - every time. Our plumbers are prepared and groomed in a way to represent the quality of service we provide, and in a way that will give you comfort in your home or business. We will never curse or smoke anywhere on your job. We wear floor savers over our boots while in your home, and we will never leave your home or business without cleaning up. If you ever find our service not up to this standard, you will not pay until we meet this expectation.
Service & Repair Guarantee
Eric's Plumbing & Drain stands behind all the services we provide. We want you to not only be satisfied but so pleased that you call us every time and tell all your friends. We will provide you with the highest quality service and always stand behind our work. If you are ever not fully pleased with our service, we will make it right. If we cannot make it right, then we will refund your money. Period. If a repair fails in the first year, we will repair it at no charge.
Equipment & Fixture Guarantee
We only install the same high-quality fixtures and equipment that we would use on our own homes or business - and we stand behind them. Any fixture or equipment that we have installed will perform as we have stated. If any equipment or fixture fails during the first year, we will repair or replace it at no charge to you.
Auger & Drain Cleaning
We guarantee that your cleaned drain will remain clear and free-flowing for 30 days following our regular drain cleaning service. *
Hydro-Jet Guarantee
We guarantee that your cleaned drain will remain clear and free-flowing for 30 days after jetting your drain line. *
Mainline Guarantee
We guarantee that your cleaned drain will remain clear and free-flowing for 30 days after clearing your drain line. *
*Guarantees exclude blockages due to intentional acts, by items that are not normally to be found in pipes, by acts of nature, or pipe defects.